Accessibility

Hearing Aid Compatibility (HAC)

Our Commitment to Accessibility

Private Tech Inc. (dba Cape) is committed to providing wireless services that are accessible to all individuals, including those with hearing loss. In accordance with FCC rules, we offer a variety of handsets that are tested and certified to be hearing-aid compatible

Handset Ratings

The following table provides the Hearing Aid Compatibility (HAC) ratings for the mobile devices currently offered by Cape. These devices have been tested and rated for use with hearing aids for some of the wireless technologies they use.

Handset Model	HAC Rating (ANSI 2019)	Storage Options
Google Pixel 9	Fully Compatible	128GB, 256GB
Google Pixel 9a	Fully Compatible	128GB, 256GB
Google Pixel 9 Pro	Fully Compatible	128GB, 256GB, 512GB, 1TB
Google Pixel 9 Pro XL	Fully Compatible	128GB, 256GB, 512GB, 1TB
Google Pixel 10	Fully Compatible	All Sizes
Google Pixel 10 Pro	Fully Compatible	All Sizes

Note on the 2019 ANSI Standard: Recent devices are certified under the 2019 ANSI Standard, which moves away from the older M/T rating system (e.g., M3/T4) to a "Pass/Fail" certification of Fully Compatible. All Pixel 9 and Pixel 10 series devices meet this highest standard for acoustic and inductive coupling.

Understanding Hearing Aid Compatibility

When a handset is used near a hearing aid or cochlear implant, users may hear a "buzzing" or "humming" noise. Some hearing aids are more immune than others to this interference noise, and handsets also vary in the amount of interference they generate.

Acoustic Coupling (M-Rating): Helps reduce interference with hearing aids that do not operate in telecoil mode.

Inductive Coupling (T-Rating): Helps the phone work with hearing aids equipped with a telecoil (a switch that allows the hearing aid to pick up audio signals directly from the phone).